Kelli - Office ManagerSt. Johnsbury
Kelli is a Certified Paraoptometric and has worked in the health care field for over 14 years and joined our practice in 2011. Her flexible skill set allows her to solve your scheduling needs while handling her contact lens patient requests. Her enthusiasm and cheerful personality are a perfect match for training patients with new contacts or assisting you in our dispensary. Her diversity allows her to assist in countless responsibilities. Kelli is a Northeast Kingdom native and currently resides in Glover with her husband.
Jennifer - Billing SpecialistSt. Johnsbury
Jennifer is a Certified Paraoptometric and has 13 years of experience as an Eye Care Professional and has proven to be an exceptional asset to our practice. With collegiate education from Champlain College, Lyndon State College and UNH, her education is diverse and speaks to her eagerness to advance. Her ability to learn quickly in a rapidly changing healthcare environment is a reflection of her wealth of knowledge. As one of our billing specialists, Jen is always happy to help answer your insurance questions and concerns. Jennifer resides in St. Johnsbury with her husband and three children.
Kate - Billing SpecialistSt. Johnsbury
Kate comes to Shippee Family Eye Care with over 20 years experience in customer service in a multitude of areas. She previously studied psychology at Purdue Global with a focus in the ABA program and working with children with learning and emotional difficulties. When Kate is not at work, she is home with her youngest child and their family pets. They enjoy taking their dogs for hikes and going kayaking during the summer. Kate was born in New Jersey but has lived in Vermont, Virginia, and Nevada. Moving around a lot as a child is something Kate enjoyed and gave her a love for travel and meeting new people. Kate's warm and caring personality is a great addition to our team. We are confident Kate's expertise in patient care will make your experience with our office a great one.
Matt - Licensed OpticianSt. Johnsbury
Matt joined the Shippee Family Eye Care team in the fall of 2016 bringing with him nearly 20 years of optical experience. He started his career in optical in 1999 working as a Registered Dispensing Optician in West Lebanon NH. Since then he has been a member of the New England Contact Lens Society, NH Opticians Society and the Opticians Association of Vermont. He is an ABO certified, licensed optician with extensive knowledge and history dealing with the evolution of spectacle lenses and treatments, as well as knowing how they can benefit each patient's individual needs.
Mariah - Licensed OpticianSt. Johnsbury
Mariah joins our practice with over five years of customer service experience. She brings with her a positive attitude to the work place while creating an energetic atmosphere. Mariah's kind and caring nature makes her a huge asset to our patient care team. Mariah is a life long resident of the North East Kingdom and is excited to help others in her community.
Sam - Optician in TrainingSt. Johnsbury
Samantha joins us with several years of experience in a variety of health care settings. She brings with her a positive attitude and energy that supports her peers and our patients. Samantha has always had a passion for helping others and continuing to grow her knowledge, this really shines through in our clinics.
When she isn't working, she enjoys spending time with her family and going on adventures with her pups here in the Northeast Kingdom. Her upbeat personality and sharp intellect are a great addition to our Shippee Family Eye Care Team!
MegAnne - Optician in Training
We are excited to welcome Meg to SFEC as an optician in training.
Amber - Front DeskSt. Johnsbury
Amber joins our practice with over 10 years experience in Accounts Receivable, and she brings to our team, from her background of public relations locally, nationally and internationally, an ability to work easily with the public. She is very excited to once again be working with the local community and helping them with their eye care needs. Amber has lived in the Northeast Kingdom all of her life and is married with a son.
Beth - Front Desk and Patient Care SpecialistSt. Johnsbury
Beth moved to Vermont from Florida in 2020 for a change of scenery and for the learning environment at SJ Academy for her youngest son. She has over 20 years of experience in customer service & healthcare settings. Her love of working with people shines through daily. We are excited to add her warmth, kindness and sensibility to our team.
In her free time, Beth enjoys mountain biking, watching movies, hiking and spending time with her family.
Emily - Front Desk and Patient Care SpecialistSt. Johnsbury
Emily joins SFEC with 20+ years of experience in customer service and healthcare, both clinical and clerical. Her dedication to patient care and experience is especially important to her. Emily’s diverse skillset makes her valuable in all aspects of patient care. Her talents and compassion have been a wonderful addition to SFEC.
While her NEK roots run deep, she loves to travel when the opportunity arises. In her free time she enjoys gardening and continues to explore surrounding mountains and lakes, often hiking, kayaking and camping.
Kyle - Patient Liaison/Front Desk Specialist
Kyle joins our team as a Patient Liaison and Front Desk Specialist.
Jill - Ophthalmic TechnicianSt. Johnsbury
Jill joins our practice with over 20 years of experience in health care and customer service. Jill is excited to be working in patient care and serving her community. Her patients and coworkers appreciate her caring and companionate nature, we are more than happy to have her on our team. Her optimism and positive attitude are a great addition to ShippeeFamily Eye Care. Jill is a proud Vermont native, born and raised in St.Johnsbury, where she resides with her husband and 3 children. When not working she enjoys outdoor adventures and all that the four seasons have to offer.
Dana - Ophthalmic TechnicianSt. Johnsbury
A New Jersey native, Dana graduated with an Associate of the Arts Degree from Rowan College at Burlington County in 2017 and continued her education as a History/Education Major at Rider University in Lawrenceville, NJ. Dana spent 10 years working with patients of Assisted Living programs. In 2018, she made the transition into eyecare, working reception for an eye doctor in Medford, NJ. In July 2021, she moved to Vermont with her husband and daughter and joined the Shippee Family Eye Care team. Dana is excited to continue learning and assisting you in all your eyecare needs. We are very excited to have Dana as part of our team and appreciate her excellence in patient care!
Danica - Ophthalmic TechnicianSt. Johnsbury
Danica come to us with over ten years of customer service experience, a degree in Sociology and Biology from Plymouth State University, and a military background from the US Navy. Danica brings a diverse skillset to our clinic. Danica is excited to be able to assist our patients with their eye care needs. In her free time she enjoys hiking, reading, and spending time with her variety of animals.
Samantha - Ophthalmic TechnicianSt. Johnsbury
Samantha joins Shippee Family Eye Care with over 5 years of customer service experience. In 2020, she graduated from Vermont Technical College with an Associate's Degree in Science.
Samantha is a Vermont native. Her willingness to learn and dedication to patient care will make her a great addition to the SFEC team. A few of her favorite hobbies include: fishing, four wheeling, or practicing her photography.
Madison - Ophthalmic TechnicianSt. Johnsbury
Madison joins our team with 5 years of customer service experience including the health care field. She brings her natural warmth and kind nature to every patient interaction , assuring our patients feel seen and heard.
A native Vermonter, Madison has lived in Vermont her whole life and is newly relocated to the NEK. In her free time, she likes spending time with her daughter and her yellow lab, Tucker. Madison also enjoys hunting in the fall and spending time with her family back home. Madison's caring and happy to help attitude are a great addition to the SFEC family, and we are excited to have her on the team.
Gabrielle - Ophthalmic TechnicianSt. Johnsbury
Gabrielle joins our team with over four years of experience with customer service. Gabrielle brings a diverse skill set with positive energy and excellent patient care. Her sharp intellect and keen observation skills make her well suited for patient care. She has been a wonderful addition to our clinics.
In her free time, Gabrielle enjoys competing her horses, going for runs with her dog, and spending time outdoors.